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SMS Terms & Conditions

Last updated: May 7, 2026

These terms govern the SMS (text-message) program operated by Transform NC LLC ("Transform NC," "we," "us"). By providing your mobile phone number to Transform NC, you agree to these terms.

Program name

Transform NC LLC — Client Communications

Program description

Transform NC LLC uses SMS for two-way conversational messaging with prospective and active remodeling clients (about consultations, design proposals, project updates, and follow-ups), and with subcontractors and trade partners (about project coordination). This is a customer-care, conversational program — not a marketing or promotional program.

How you opt in

You opt in to receive SMS from Transform NC by:

  • Submitting the consultation request form at transformnc.com/contact with your phone number, or
  • Providing your phone number directly to Transform NC by phone, email, or in person, in the course of an existing or prospective business relationship.

By providing your phone number through these channels, you authorize Transform NC LLC to contact you by SMS, phone, and email regarding your inquiry or project.

Message and data rates

Message and data rates may apply. Standard SMS rates from your wireless carrier apply to all messages. Transform NC LLC does not charge for messages.

Message frequency

Message frequency varies and is conversational in nature. You may receive messages in response to your inquiry, when a project milestone occurs, or when we need to coordinate scheduling. We do not send recurring marketing or promotional broadcasts.

Opt-out and help — keywords

KeywordWhat it does
STOPUnsubscribes you immediately. You will receive a confirmation message and no further messages from Transform NC. You may also use STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT.
HELPReturns information about this program and how to contact Transform NC.
STARTIf you previously opted out and want to resume receiving messages, reply START to any prior conversation thread. (You may also reach out to us directly.)

You may opt out at any time by replying STOP to any message. Opt-out is honored immediately at the carrier level.

Supported carriers

Carriers are not liable for delayed or undelivered messages. The program is available on most major U.S. wireless carriers including AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and others.

Privacy

Phone numbers and consent data are not shared with any third parties or affiliates for marketing purposes. See our Privacy Policy for full details on how we handle your information.

Support

Questions about this SMS program or your account:

Transform NC LLC
Pinehurst, North Carolina
Email: nathan@transformnc.com
Web: transformnc.com


Transform NC LLC is a North Carolina limited liability company. These SMS Terms & Conditions are governed by the laws of the State of North Carolina and supplement our Privacy Policy.